We automate work that is boring, frequent, and describable. If the process changes every day or needs judgment, we will say it should stay with a person.
A delivery includes the failure cases. A bot that only demos the perfect file is a liability. You get the path and the stop.
What a brief can include
- Process mapping before development
- Bots for stable, repetitive desk work
- Stops and alerts when input is wrong
- Handover with a run log and a short operating note